In this day and age, automation and online processes play vital roles in a lot of industries. With more and more consumers turning to online platforms, businesses need to keep up with their operations and core functions. This is where BPO companies come in. They provide solutions for companies and businesses to keep their operations going. With that, here are some of the most common perks of outsourcing services:
- Cost advantages
- Increased efficiency and focus on core activities
- Faster services
- Access to skilled resources
Let’s look at the top outsourcing companies in the Philippines.
Founded in 1982, TeleTech has 50,000 employees operating across six continents, with 18 delivery centers in the Philippines. Their mission is to help global brands provide a great experience to their customers, build customer loyalty, and grow their business.
Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. SYNNEX Corporation is a Fortune 500 Company with headquarters in Fremont, California. They serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.
Since 2000, Sitel Philippines has been experiencing exponential growth. Over the past decade, they have opened customer experience centers all over Metro Manila and the rural countryside servicing world-class clients and growing their Sitel Barkada to over 20,000 thriving Filipino talents. Over three decades, they have evolved from providing the best experiences in voice support, to extending their capabilities across the omni-channel environment.
As one of the leading global professional services companies, Accenture provides a broad range of unmatched outsourcing services and solutions in strategy, consulting, digital, technology and operations. With their 49,000-strong community in the Philippines and as one of the biggest and most diversified IT-BPM companies in the country today, Accenture works to make a difference in the way the world works and lives.
Formerly Acquire Asia Pacific, Acquire BPO is an award-winning global business outsourcer. They provide services including contact center, marketing, animation and IT. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization’s infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients.
As one of the top outsourcing companies and inbound call center solutions providers in the Philippines, this firm offers a comprehensive suite of outsourced voice-enabled customer care call center services, outbound and lead generation, back-office and data processing solutions to organizations from around the world. Magellan Solutions now serves customers of clients ranging from business start-ups to Fortune 20 companies.
IBM is the largest technology and consulting employer in the world, serving clients in 170 countries. In this new era of Cognitive Business, they’re reshaping the future of health, education, fashion, travel, green energy, and more, using groundbreaking cognitive solutions, cloud computing technology, and quantum computing. IBM Solutions Delivery, Inc. provides IT expertise, delivering world-class technology services and business solutions.
A Fortune 100 company, Ingram Micro Philippines is the world’s largest wholesale technology distributor and a global leader in IT supply-chain, mobile device lifecycle services and logistics solutions. They distribute and market a large variety of technology and mobility products from leading companies, including Acer, Apple, Cisco, Hewlett-Packard (“HP”), IBM, Lenovo, Microsoft, Samsung and many others.
Established in 1986, Sutherland Global Services is a global provider of process transformation services. They offer an integrated portfolio of analytics-driven IT services, back-office and customer facing solutions that support the entire customer lifecycle. Headquartered in Rochester, N.Y., Sutherland has locations across the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, UAE, and United Kingdom.
For over 40 years, Teleperformance has been connecting customers with the world’s most successful companies. It is an offshore business process outsourcing and contact center company in the Philippines. It is a subsidiary of the Teleperformance Group.
Outsourcing companies continue to change the landscape of business operations, and more employers and organizations are increasingly realizing its benefits. For companies and business owners, take the step forward and see how BPO companies can help you grow. For job seekers who are interested to become part of a fast-growing industry, take your chances and apply! View the available job postings on Bossjob now!